Refunds
A buyer refund policy has not been approved. This page is a review placeholder, not a statement of refund eligibility.
LEGAL REVIEW REQUIRED. This draft is not a final policy. Do not rely on it as legal advice or enable live payments until it is approved.
Decisions still required
- Eligible reasons, time limits, and evidence requirements.
- How partial refunds, chargebacks, and payment-provider fees are handled.
- When a refund revokes download access and voids a license.
- Required customer notices, records, and tax adjustments.
The configured payout hold is not a buyer refund promise or refund deadline. Do not infer refund rights from the producer payout schedule.